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FAQs

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Tile & Grout Sealer – FAQ’s

Q. Why is it important to have my Tile & Grout floor sealed?

A. Sealing your Tile & Grout floor, (and walls,) is the only way to protect your investment from water-based and oil-based stains. A sealer prevents a spill from penetrating into the porous surface of the floor, and gives you time to clean it up. And clean-ups are a snap! Simply blot fresh spills with a clean cloth or paper towel. The sealer continues to protect, even after repeated cleanings.

Q. How does a sealer protect my floor?

A. The penetrating sealer is absorbed by the pores of the Natural Stone or Ceramic Tile & Grout. It fills up the “nooks and crannies” so that wet stains cannot get below the surface, and soil sits on the surface until it is swept or wiped away.

Q. How is a sealer applied?

A. First, the floor is professionally cleaned, neutralized, and fully dried. Then, the sealer is applied using professional equipment and allowed to soak into the flooring material for five to ten minutes. Finally, the excess sealer is buffed off the surface and allowed to dry.

Q. Why is it necessary for a professional to apply sealer? Can’t I do it myself?

A. Our professionals have the training, experience, tools, and a wide variety of sealers for all types of natural stone, tiles, and grout. Professional application ensures complete protection for the entire surface of the floor. Improper sealing can leave a sticky residue on the surface of the floor that is difficult, if not impossible, to remove.

Q. What do sealers protect against?

A. A penetrating sealer repels water-based and oil-based liquids, prevents stains caused by most food and beverages; and protects the surface from dirt and impurities.

Q. Does a sealer alter the appearance of a Tile & Grout floor?

A. No. Our sealers protect without changing the original color, texture, feel, or appearance of the surface. However, we also offer color-enhancing sealers for interior natural stone, marble, granite, limestone, and masonry surfaces.

Q. Is a sealer expensive?

A. Our sealing programs are affordably priced, and can actually SAVE you money in cleaning and replacement costs.

Q. Do you have different sealers to choose from?

A. Yes. We have a wide assortment of sealers, designed for a variety of surfaces and conditions. Some sealers are designed for interior use only, others for exterior use. Some protect against water only, others against oil and water. And some are designed specifically for floors with high porosity, such as limestone, slate, brick, and concrete. Our professionals will help you select the most suitable sealer.

Q. How should I maintain my sealed floor?

A. We will provide you with literature on maintenance, and precautions on choice of cleaning solutions. We offer an excellent line of suitable cleaning products through our company. It is important to use the right cleaning solution, as the wrong type can actually break down the sealer and render it useless.

Q. Will my floor ever have to be professionally cleaned and sealed again?

A. Yes. We can provide periodic maintenance cleaning and re-sealing to keep your floors in top condition. The frequency will depend on the amount of traffic on them, frequency of spills, etc. Sealers make maintaining your floors much easier and more effective, yet not maintenance free.

Q. Do your sealers have a warranty?

A. Our standard sealer does not (although it lasts for years with proper maintenance). We are now offering a new sealer from Dry Treat that comes with a 15 year warranty.

Q. How do I maintain my tile and grout?

A. The key is to use clean rinse water in your mop bucket. If you don’t then all you are doing is pushing dirty water into the low lying grout lines. We can also supply you with a cleaning product that will work.

Q. Can you replace broken tiles?

A. Yes – in most cases you will not be able to see the repair. We can put a new tile in – re-grout, then color the grout to match!

Q. What causes broken tiles?

A. Improper sub-floor installation is the most common cause of broken tiles – this normally can be seen when a       floor cracks in a straight line across the floor. Many times this will happen again after a repair as it is a structural issue.

Q. What if I don’t have any extra tiles?

A. Easy! We can add accent tiles to your floor or wall to give it a new look.

Q. Why re-grout showers?

A. After a while (or because of improper installation), grout can fail – leading to the infiltration of water behind the tiles causing them to fall off or getting mold behind them.

Q. Why if my shower caulk getting moldy?

A. 2 reasons – the first is that shower caulk just gets moldy over time – this is a basic home maintenance issue. Some of the newer caulks are mold resistant but they only come in a few colors. The second reason is that is water is getting trapped behind the tiles for any reason the moisture will cause mold. This can be caused by improper caulking or missing grout allowing too much water to get behind the tiles.

Q. How do I know if I need a re-grout?

A. Loose grout, loose tiles are an easy find. Tap the bottom row of tiles to see if they sound hollow. If you are seeing lots of mold in the grout joints and/or caulking you may have failing grout.